Auto-resolved exceptions

When an employee has missing time, which is scheduled time that was not worked, you can configure Auto-resolved exception rules to resolve the missing time. Missing time includes late-in, early-out, long break, core hours violations, and unexcused absences. For example, if an employee is scheduled to work 8:00 a.m. to 12:00 noon and 1:00 p.m. to 5:00 p.m., the scheduled time is 8:00 hours. Any deviation is considered missing time.

If an employee’s work rule contains an Auto-Resolved Exception rule, the system automatically resolves missing time. Missing time exceptions are indicated in the timecard and then employees, managers, or both must review (or justify) each instance of missing time.

Note:
  • Missing time is automatically considered unjustified.
  • In the timecard, employees can select a duration paycode to justify the missing time.
  • If the duration paycode selected by the employee requires approval, the missing time remains unjustified until the manager approves the request for justification.
  • Employees can charge the missing time against accrued benefit time.
  • The missing time might or might not be paid.

Related Function Access Control points

The following function access control points must be enabled for employees and managers to justify missing time in the timecard.

  • Employee > Timecard Editor for Employees (My Timecard) > Pay Codes in My Timecard > Justify My Missed Time Exceptions
  • Manager – Department Manager > Timecard Editor for Managers > Pay codes in Timecard Editor > Justify Missed Time Exceptions

Configure auto-resolved exceptions

To configure auto-resolved exceptions, complete the following steps.

  1. Navigate to Administration > Application Setup > Pay Policies > Paycodes > Paycode Definition.
  2. Select New.
  3. Enter a name, and optionally a short name and code number.
  4. In the Type area, select Duration.
  5. Select the Use for Auto-Resolved Exception check box and then select one or more of the following:

    6. Requires Approval — Select to require manager approval of an auto-resolved exception.

    Unjustified auto-resolved exception counts as worked — Select to have a holiday credit rule count auto-resolved, unjustified time as worked. An Unjustified auto-resolved exception counts toward holiday credit only unless, or until, it is justified. However, if the pay code that is used to justify the missing time has the Justified auto-resolved exception counts as worked check box selected, the exception counts toward holiday credit even though it has been justified.

    Justified auto-resolved exception counts as worked — Select to have a holiday credit rule count auto-resolved, justified time as worked. The exception must be justified to count toward the holiday rule.

  6. Click Save & Return.

For more information about defining a paycode, see Paycode definition.

  1. Navigate to Administration > Application Setup > Pay Policies > Work Rule Building Blocks > Auto- Resolved Exceptions.
  2. Select New.
  3. Enter a name and optionally a description.
  4. Select a pay code from any of the following drop-down lists:
    • Late In
    • Early Out
    • Long Break
    • Unexcused Absence
    • Core Hours
  5. Click Save & Return.
  1. Navigate to Administration > Application Setup > Pay Policies >Work Rules.
  2. Click New to create a new work rule or select one of the listed work rules and click Edit or Duplicate.
  3. From the Auto-Resolved Exception drop-down list, select the auto-resolved exception you configured in step 2.
  4. Click Save & Return.

For more information about creating and editing Work Rules, see Work Rules.

  1. Navigate to Administration > Application Setup > Pay Policies > Pay Rules.
  2. Click New to create a new pay rule or select one of the listed pay rules and click Edit or Duplicate.
  3. Add the Work Rule from step 3 to the Default Work Rule field.
  4. Click Save & Return.

For more information about creating and editing Pay Rules, see Pay Rules.

  1. From the Main Menu, select Maintenance > People Information.
  2. From People Information, select a person and expand Timekeeping > Timekeeper.
  3. Select the Pay Rule from the drop-down list in the Pay Rule table.
  4. Set an Effective Date, and click Save.